Help Desk
Location :
Baton Rouge, LA
Job Type :
Contract
Hours :
Full Time
Required Years of Experience :
3
Travel :
No
Relocation :
No
Job Description :
HELP DESK SPECIALIST
Exciting new opportunity to work with an engineering firm specializing in the Chemical, Oil and Gas industries. We are seeking a Technical Support / Help Desk Specialist to work on site to provide the highest level of customer service for IT service calls.
responsibilities include:
- Diagnose, Troubleshoot, and resolve IT incidents
- Manage request for IT related service calls
- Provide hands on assistance to users/clients
- Experience in a technical customer service role
- Technical troubleshooting of a wide range of Windows desktop and infrastructure systems
- Knowledgeable with a Help desk ticket tracking system such as ServiceNow (SNOW)
Required Qualifications :
- Experience troubleshooting and repair of laptops, desktops, etc.
- Strong Windows background
- Knowledge of imaging computers
Skills :
help desk
Powered by 