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Project Coordinator

Location : Houston, TX
Job Type : Contract
Hours : Full Time
Required Years of Experience : 3+
Travel : No
Relocation : No

Job Description :

TELECOM Provisioning Analyst - Project coordinator

HOT new career opportunity in Houston for a Telecom Provisioning Analyst - Project Coordinator who has had prior experience in telecom voice and data circuits in an enterprise environment. The Provisioning Analyst /Project Coordinator will work directly with telecom carriers and internal project staff on a daily basis to obtain quotes, place orders and coordinate circuit delivery and decommission activities.

The Telecom Provisioning Analyst/Project Coordinator is responsible for:

  • Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between customers and telco vendors.

  • Work closely with other project managers on large scale enterprise deployments to meet customer's unique requirements.

  • Work with customers to obtain up-to-date and accurate information before placing order.

  • Schedule and participate in weekly status calls with clients, fellow teammates and carrier providers.

  • Coordinate with engineering and clients to schedule installations, circuit turn ups and testing.

  • Follow-through communication on open carrier escalations and provisioning

  • Project management of multiple orders simultaneously with a high level of accuracy and quality

  • The Telecom Provisioning Analyst / Project Coordinator will have a solid background in telcom provisioning and support.

  • The Telecom Provisioning Analyst / Project Coordinator will need to excel in a fast paced dynamic environment with the ability to multi-task and provide support across a complex enterprise infrastructure.


Required Qualifications :

Requirements for the Telecom Provisioning Analyst / Project Coordinator include

  • 3-5 years of relevant experience in telecom (preference will be given to those who have recent hands on experience with installation and testing coordination)

  • Conceptual knowledge of MPLS / VOIP / TDM / DIA / SDWAN a plus

  • Ability to communicate effectively with clients and telecom carriers.

  • Organizational and time management skills a must

  • Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.

  • Comfortable working against deadlines while multi-tasking non critical situations in a fast paced environment

  • Comfortable manipulating large and complex spreadsheets without data integrity issues such as data loss, copy/past errors, filter/sort errors, formatting errors, etc.

  • Experience with Google Sheets and GSuite a plus

  • Comfortable analyzing data and spreadsheets

  • Exposure to ITSM tool Service Now is a plus.

Skills :
project coordinator Telecommunications
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